Terms and Conditions - Downloadable Version here.
In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: ”Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company (Kuda UK LTD). “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible
We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than our manufacturer/supplier(s) and if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Exclusions and Limitations
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:
- excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
- excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Credit or Debit Cards or PayPal are acceptable forms of payment. Our payment terms are payment on order through the website. All goods remain the property of the Company until paid for in full.
Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a £30 charge to cover any subsequent administrative expenses.
Termination of Agreements and Refunds Policy
Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded no sooner than 7 working days from the original date of cleared payment.
Unless otherwise stated, the services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.
This Company’s logo is a registered trademark of this Company in the United Kingdom and other countries. The brand names and specific services of this Company featured on this web site are trade marked.
We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
The laws of England and Wales govern these terms and conditions. By accessing this website and using our services/buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Notification of Changes
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or
undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice
and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
Discount Codes and Offers.
Any published discount codes and offers, unless otherwise stated, are only valid online. Discount codes must be entered online at the checkout page for discount to be applied. Discount codes can not be used in conjunction with any other codes or orders paid for on our interest free finance payment options. Kuda UK LTD reserves the right to withdraw and cancel any discount codes or offers at anytime without prior notice to any parties. Discount codes expire on the dates published and no extensions to these codes will be granted for whatever reason. Discounts given to trade customers are excluded from any further promotions including retail offers such as free shipping or additional discounts.
Special Truck and Driver Discount Offer terms and conditions.
- Code obtainable from Truck and Driver publication on sale December 5th 2017.
- Discount only available online.
- 1 use per customer.
- Valid on orders over £100.00 (Exc. VAT)
- Code must be entered at the checkout to receive the discount.
- Discount excludes orders paid for by finance.
- Discount valid 07/11/17 to 07/02/18.
- Excludes items in the following product categories, Sat Navs, Cab Coolers, Fridges, Wheel Trims, Light bars and Air Horns
- Full list of excluded products available here.
- Kuda UK reserves the right to retract any offer without prior notice.
- No prior notice will be given in any circumstance of any further upcoming promotions.
Type Approval Compliance and Regulations.
Kuda UK LTD is a VCA CoP (Conformity of Production) cleared site and holds various type approvals for various types of vehicles and products fitted on our premises in Ipswich. It should be noted that fitting many different types of items to an unregistered vehicle can and will affect the vehicles base approval. Kuda UK will advise, when requested, on type approval requirements for the fitment of items to un-registered vehicles in-line with the VCA’s guidelines. Kuda UK LTD will therefore assume that if this advice is not requested or the purchaser and or customer does not submit a Stage 1 CoC (Certificate of Conformity) requesting for a Stage 2 extension to be issued on completion, the purchaser and or customer will submit the vehicle for an IVA (Individual Vehicle Approval) at their own expense after the fitment has been completed and a Stage 2 CoC will NOT be produced. Kuda UK LTD will comply with any required individual product certification requests which we have on file (for example, EMC Regulation 10 certification for electronic devices) if held by the manufacturer of the product. Kuda UK LTD will work with the purchaser and or customer to gain any relevant type approval documentation for the fitment of any purchased items to the customers vehicle(s). This, if the approvals are not currently held by Kuda UK LTD, will be at the customers cost. It should also be noted that this process is estimated to take 9-12 weeks. Kuda UK LTD reserves the right to refuse fitment of any items not covered by a current and valid TypeApproval held by the company. All advise on Type Approval and actions thereafter are done so with the companies best understanding of current VCA regulations and requirements.
As the purchaser it is your responsibility to ensure the goods you are purchasing comply with any of the relevant regulations
and require compliance documentation in which you intend to use them. Kuda UK LTD shall not accept any liability
in respect or thereof any modifications or changes to the goods including their use with other products or the fitment
to vehicles not supplied by the company.
Vehicle Movements and Storage.
Unless specifically stated within a quotation or order agreement at no point is Kuda UK LTD or any of its staff or appointed contractors responsible for the movement of vehicles to and from it’s manufacturing site. Whilst on site at Crowcroft Road, Nedging Tye, Ipswich, IP7 7HA the vehicles are covered under the companies own insurance. Please note that some parts of our facility are not gated and may be deemed at “public highway” in the event of a road traffic accident.
Whilst on site at a customers premises Kuda UK LTD’s staff or appointed contractors are not able to move vehicles. This is the sole responsibility of the customer. If a vehicles requires movement for access the engineer(s) who visit the site may not be able to proceed with the work agreed until this has been done. This “downtime” may be either billed at our standard hourly rate or have a detrimental effect on the job completion.
Terms of Delivery
- We aim to deliver most items on a next working day service and items that are ordered direct with our suppliers within 5 - 15 working days.
- We will contact you via your online account or email (if provided) if we are made aware of a delivery delay.
- Dates stated for delivery are approximate only and Kuda UK LTD shall not be liable for any delays in delivery however they are caused.
- All orders received after 2.00pm on Friday through Sunday will be dispatched on the following Monday. It should be noted that any stock notifications for orders placed within these times will also be sent on the following Monday.
- Advertised Shipping Prices are subject to change without prior notice by Kuda UK LTD.
- We (Kuda UK LTD) reserve the right to contact the customer prior to dispatch of goods to inform of a change in cost of shipping.
- We try to ensure our shipping costs are correct at all times, however in some rare cases there may be a requirement for additional shipping costs to be added.
- We will ship all of the items on your order in one shipment unless otherwise instructed.
- In the unlikely event that you have not received all the goods within the advertised delivery time, you must contact us immediately.
- Upon delivery of the goods to you, we request you check them before signing for them. Any damage MUST (without exception) be reported to us within 24 hours of receipt. (Monday to Friday) deliveries made on a Friday must have the damage reported on the following Monday. We are unable to claim if the damage is not reported within this timescale.
- Please note Kuda UK LTD Only ship to MAINLAND UK from our website.For all other countries (with limitations) please email email@example.com for a shipping quote.